Service Overview

Since its establishment, QMA Electric (Shanghai) Co., Ltd. has gradually established a professional and perfect customer service system, and continuously improved service quality under the tenet of “service first, customer first”.Over the past 20 years, Cool Horse Service Center has gradually developed and grown. Now it has formed a strong service team composed of dozens of strictly trained professional and technical personnel, and a more convenient remote technical support team has been established.

The service staff of QMA Electric are full of enthusiasm and are always ready to provide you with convenient, efficient and professional services at any time.


  • 01
    Service package

    QMA's official website and technical support WeChat platform provide consulting and scheduling services

  • 02
    Service tenet

    Service first, customer first

    Service hotline: +86-13817827870

  • 03
    Service network

    Nearly 6 domestic offices provide on-site maintenance services, and nearly 50 dealers provide warranty services.

  • 04
    More professional customized services

    Regular technical exchanges, fault review and collation

Service Channels

  • Service hotline: +86-13817827870

  • Technical support WeChat public account: QMA technical support (recommended)

  • Email: twkmbpq01@163.com

  • Contact your supplier

For repairs, please read

VIP Customer Service

Nationwide warranty service

Our service is always by your side

VIP customer priority service

VIP customers are preferred, we do our best to save you downtime costs

Dedicated service docking

We are specially equipped with a service engineer and a sales engineer for you

WeChat

WeChat